Privacy Policy

SAKHETHI

SAKHETHI is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws in India, including the Information Technology Act, 2000 and relevant rules thereunder.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name
Email address
Phone number
Shipping and billing address
Order and transaction details

b) Customer Support Information

When you contact us, we may collect communication details and relevant information required to assist you.

c) Technical & Usage Data

IP address
Browser type
Device information
Pages visited and interaction behavior
Cookies and analytics data

Payment information is processed securely through third-party payment gateways. SAKETHI does not store card or sensitive payment details.

2. Purpose of Collection

We collect and use your information to:

Process and fulfill orders
Provide customer support
Improve website functionality and user experience
Communicate order updates and service notifications
Prevent fraud and enhance security
Comply with legal obligations

Promotional communications will only be sent if you have opted in.

3. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared with:

Shipping partners for delivery purposes
Payment gateways for transaction processing
Service providers assisting in hosting, analytics, or marketing
Government or regulatory authorities if required by law

All third parties are required to maintain appropriate confidentiality and data protection standards.

4. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer required, data is securely deleted or anonymized.

5. Consent and Withdrawal

By providing your information, you consent to its collection and use as described in this policy.

You may withdraw your consent at any time by contacting us. Withdrawal of consent may limit access to certain services, including order processing.

6. Security Practices

We implement reasonable technical and administrative safeguards to protect your data, including:

SSL encryption for secure transactions
Restricted access to authorized personnel
Routine monitoring of security practices

However, no online transmission is completely secure.

7. Third-Party Links

Our website may contain links to external or third-party websites. SAKETHI is not responsible for the privacy practices, policies, or content of such external websites.

Users are encouraged to review the privacy policies of third-party websites before sharing any personal information.

8. User Conduct

By using this website, you agree not to post, upload, share, or transmit any content that is unlawful, defamatory, abusive, misleading, fraudulent, or harmful to SAKETHI or any third party.

SAKHETHI reserves the right to remove any content that violates these terms and may suspend or restrict access to users engaging in such conduct.

In cases of intentional defamation, misuse, fraudulent activity, or reputational harm, SAKETHI reserves the right to initiate appropriate legal action in accordance with applicable laws.