Shipping Policy

At SAKHETHI, we are committed to delivering your order quickly, securely, and in premium packaging that maintains product integrity.

Order Processing & Dispatch

All orders are processed and dispatched within 24–48 hours of confirmation (excluding Sundays and public holidays).

Estimated delivery timelines from the date of dispatch are:

• 4–6 working days for most locations across India

Delivery timelines may vary depending on courier serviceability, location, and external logistical factors.

Orders are dispatched on all working days during standard business hours.

Shipping Partners

We ship through reputed courier partners to ensure safe and reliable delivery.

In areas where courier services are unavailable, we may use alternative government-registered postal services. Delivery timelines in such cases may vary.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on order weight and delivery location.

We may offer free shipping on prepaid orders within India, subject to ongoing promotional terms.

All product prices listed on our website are inclusive of applicable taxes as per Indian regulations.

For international shipping inquiries, customers may contact us via our official support email.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with at the time of delivery, please refuse acceptance and immediately contact our support team with your Order ID.

Upon verification, we will arrange a reverse pickup and issue a replacement at no additional cost, subject to policy guidelines.

Please ensure that the original packaging, product tags, and all included items remain intact.

Order Cancellation

Cancellation requests must be made within 1 hour of placing the order.

Once an order has been processed or dispatched, cancellation may not be possible.

Customers may still reach out to our support team, and we will assist with the best possible resolution within our policy framework.

Refunds Related to Shipping Issues

Refunds will be issued only if a replacement cannot be provided.

Returned products are subject to inspection. The product must be unused, in original condition, and in original packaging.

If approved, refunds will be processed to the original payment method. Processing timelines may vary depending on the issuing bank.

Final Sale Policy

All sales are considered final unless a verified manufacturing defect or confirmed transit damage is established.

Refunds or replacements will not be provided for minor shade variations, personal preferences, or issues not affecting product functionality.

If no valid defect is found after inspection, applicable courier charges may be borne by the customer.

SAKHETHI reserves the right to review and verify all claims before approving replacements or refunds.